A: You can order easily using our online platform. When you find a product you need, you can
add it to cart, login and go through the ordering process. After the order is ready, you will receive an order summary to your email. Order summary will also be stored in your account.

A: Speeding up the process. By ordering online you will get prices faster and you will be able to
go through order confirmation and payment process much faster. This could save days of your
time.

Traceability: You will have easy access to all of your previous orders any time you want.

Reordering: you can make a re-order anytime based on your previous orders by only a couple
of clicks. This will save time and effort as you don’t need to go through all the documents and
emails from the past.

our online ordering system will ask for all the important information you should submit.

You can use all the major credit cards.

A: Yes, taxes are automatically calculated and applied at checkout. Taxes are an additional cost that may be applied to your purchase, and they are automatically calculated and added at
checkout according to your country, province, or state. The tax rate applied may vary depending
on several factors, such as the product or service you're purchasing and the location of the
seller and buyer. To ensure you understand the total cost of your purchase, review the checkout
page carefully.

A: Sign in to your account and go to the account you created with RealmRouge. In your account
you can change all your contact information.

A: Shipping charges are dependent on the shipment requirements. Please refer to our Shipping Policy for more information.

A: You can view our Terms of Service here.

A: If you want to cancel your order, please do so as soon as possible. If we have already
processed your order, you need to contact us at support@realmrouge.com and ask to return the
product/s.

Note: If your order is too far along in the shipping proccess we will be unable to cancle your order.

A: All the products which are shown on our site are available.

A: If you have question regarding our online store (ordering, account questions, technical
questions), please contact us at support@realmrouge.com

On pricing and shipping related issues you can contact customer support at
support@realmrouge.com or call us at +1 416 474-0651

A: If you would like to return a product, please refer to our Refund Policy for more information.

A: Go to this link here, (https://realmrouge.com/account/login), and you will be brought to a “Create Account” page, then just fill in all the needed information and click “create”. After submitting the form, your account will be confirmed
and you will be notified.

A: You can retrieve your password by clicking “forgot password?”. Instructions on password
retrieval will be sent to your email.

A: You can easily change all your information on your account. Go to the Login Page and log
in, then click “my account” and “edit”. Here you can change all your contact information.

A: Our web store is secured with SSL certificates. This means the information you input is
encrypted and it will not be available for third parties.b

A: We will send you the tracking code of the shipment when the package has been processed.

A: Shipping time will be confirmed on the order confirmation document.

A: You can easily change your shipping address on your account. You just need to login and click “my account” and “edit”. You can also change the shipping address during the checkout process if you need. Just click “edit” below “shipping address”.

A: Sign in to your account and go to the account you created with RealmRouge. In your account
you can change all your contact information.

Q: What are the shipping charges?

A: Shipping charges are dependent on the shipment requirements. Please refer to our Shipping
Policy for more information.

No, we are solely an online entity that provides physical products, and therefore does not have a physical location. However, we have established various social media platforms to stay in touch with our customers and keep them up-to-date with our latest products and promotions.

We understand the importance of providing convenient ways for our customers to purchase our products, and we are constantly working on expanding our options. In addition to our online store, we are exploring other avenues such as partnerships with retailers and distributors to give our customers more ways to access our products.